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Q How can you protect our design from spreading?
A We will not provide any of your design information to other people. NDA will be signed before you send over the designs to us.
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Q Can you help me to design the watches?
A Yes, we have design team to assist you to create or modify the watch designs.
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Q What is the shipping way?
A We provide convenient delivery options for our watches, including DHL, FedEx, as well as sea and train shipping.
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Q What is your warranty?
A We provide one year warranty to any watches caused by manufacturing.
Please contact us if you have special requirement.
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Q What is the payment terms?
A 30% deposit, 70% before shipment. Updates will be provided during mass production.
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Q Do you provide packagings?
A Yes, you can choose the box you are interested in.
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Q What is the delivery time?
A Mass production of the customized watches generally takes around 50 to 70 days. However, please note that this is an estimated timeframe, and for the specific production schedule, we kindly request you to contact us for further details.
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Q What movements do you work with?
A We offer a range of movement options, including Japanese Miyota and Seiko movements, Swiss Ronda and Sellita movements, as well as Chinese movements.
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Q Where is my logo can put?
A On the dial, crown, clasp, strap and case back with different printing processes.
Please let us know if you have special requirement.
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Q What can I change with your existing watch styles?
A You can customize the case, dial, strap, and hands of the watch. Let us know if you have any other specific modifications in mind.
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Q What is the price of your watches?
A Please contact us to get the quotation, as the price differs from the styles, materials, colors and functions.
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Q What is your minimum order quantity?
A For some watch models, the MOQ is 50pcs each model, two colors can be choosen. Please contact us for more information.
For stainless steel watches, the MOQ is 300pcs each model, 100pcs each color, and the color combinations can be multiple.
For alloy watch, the MOQ is 500pcs each model, 100pcs each color, and the color combinations can be multiple.
